OFFICIAL POLICY
These terms apply to every Ebony Luxe Destinations trip reservation.
A non-refundable deposit of 50% of the total trip cost is required at the time of reservation to hold a space on the tour.
Following the initial 50% deposit, mandatory monthly minimum payments are required every month until the trip is paid in full in order to keep the reservation current.
If a traveler misses a monthly payment, an automated notification email is sent 7 days after the missed date. The traveler has exactly 24 hours from that email to cure the payment. If payment is not received within 24 hours, the reservation is canceled and all monies paid to date are strictly non-refundable.
Final payment is due on the date specified on the registration and invoice. A late payment fee of $250 per person applies after the final due date and requires prior email approval from management. If final payment is not made within one week of the due date, the reservation is canceled and all monies paid to date are forfeited.
All deposits and payments are strictly non-refundable and non-transferable unless Ebony Luxe Destinations cancels the tour due to lack of travelers prior to final invoicing.
Trip cancellation insurance is strongly recommended. Travelers are encouraged to secure coverage through third-party providers such as the Aon Tour Operator Program or by contacting Matt Weber directly at matt.weber@bhspecialty.com.